ÉMI-TÜV SÜD Kft. successfully conducted an ISO audit at logMASter Kft. at the end of 2022. We received our new certificate for this on January 8, 2023. We pay attention to quality and the satisfaction of our customers!
According to the experience of business consultants, a significant number of Hungarian entrepreneurs not only do not have quality certification for their company, but do not even know about them – can be read on the business news portal Minner.hu. They would certainly have a different attitude to this if they understood what obtaining the ISO 9001 certificate means to the customers of the companies that have it. Have you ever checked your forwarding partners’ ISO certification?
Simply put, customers of ISO certified companies can trust their service provider more because they have made it clear that they are not just trying to provide good service at their own discretion. They also undertook to fulfill strict, objective standards, which provide a kind of guarantee for the high quality of their work.
ISO 9001 certification is based on rules developed by the International Organization for Standardization (ISO) and constantly updated. Before obtaining the quality management certificate, the company undertaking this is thoroughly prepared and inspected. The organization’s internal processes are audited, training sessions are held and, based on this, the activities of the certified company are adapted to the best corporate practices.
It is also important to know that quality certification does not uniform the companies. Just as no two companies are alike, no two quality management systems are alike. The certificates do not set specific expectations, but indicate guidelines. They indicate what needs to be done in terms of internal processes, employee and customer satisfaction, compliance with legislation and improving company efficiency.
We owe our self-confidence to the trust of our customers!